This Privacy Policy explains how Clear Nest processes personal data when you use our website or request move-in and move-out cleaning services in the Ganja metropolitan area. It applies to inquiries, quotes, bookings, service visits, and related communications.
This introduction outlines how the policy is organized and where to find key information.
Data handling overview
We may collect contact details, property-related information, booking preferences, access instructions, service scope details, payment-related records, communication content, and limited technical data such as device or browser information. Where condition photos are provided for a quote or service review, we process those images as part of the request.
We receive data when you submit an inquiry, request a quote, arrange an appointment, communicate with us, or provide property details and photos. We may also collect limited information automatically through the website, such as basic usage and device data, and we may receive payment confirmation or scheduling information from service-related systems used to complete a booking.
Our site may use essential cookies to support core functions, preference cookies to remember limited settings, and analytics or performance cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and technical design.
You may manage cookies through your browser controls, including blocking or deleting them. If you disable certain cookies, parts of the site may not function as intended, especially features that support form submission, session continuity, or basic usage measurement.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We retain personal data for the period needed to handle inquiries, complete bookings, manage service records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it in accordance with our internal retention practices.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
We use personal data to respond to inquiries, prepare quotes, confirm property scope and access, schedule appointments, carry out cleaning services, manage handover coordination, process payments, maintain records, improve website performance, and meet legal, accounting, and security obligations.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record management, or similar operational tasks. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, enforce our terms, protect our rights, or respond to a lawful request. We may also share information where disclosure is necessary to prevent fraud, security incidents, or misuse of our services.
